Margaret Paul brings over 15 years of hospitality experience from luxury hotel groups in Europe, the United Arab Emirates and the United Kingdom.


Margaret Paul has been appointed General Manager of Pan Pacific Singapore, with effect from 1 January 2021.

Before joining Pan Pacific Singapore, Margaret was the Managing Director of Emerald Palace Kempinski, Dubai and Kempinski Hotel Residences Palm Jumeirah. Margaret also spent 16 years with the Jumeirah Group in London and Dubai, progressing to the role of General Manager of the iconic Burj Al Arab. Prior to that, she was General Manager of Madinat Jumeirah overseeing four hotels with extensive F&B operations renowned for their high service standards.

BEAM is delighted to feature such Women Brilliance in the hospitality industry. According to the hotel, Margaret is highly driven, energetic and passionate about the hospitality industry, with more than 15 years of ensuring dedicated and award-winning service from the luxury hotels under her care.

In her role as General Manager of Pan Pacific Singapore, Margaret will focus on leading the team through this challenging period to deliver a “world-class luxury hospitality experience for its guests and key stakeholders”.

Neo Soon Hup, Chief Operating Officer, Pan Pacific Hotels Group says, “We warmly welcome Margaret to Singapore, where she will helm Pan Pacific Singapore, our flagship under the Pan Pacific brand. With Margaret’s extensive track record of operational excellence and performance, we are confident she will lead the hotel to set the benchmark in providing gracious and dependable hospitality that our guests trust.”

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Gina Sin

Author Gina Sin

A sales & marketing professional at her core, Gina has found her passion in writing, particularly in crafting an important part of the communication circle, and enhancing experiences, whether singular or shared. An expert in digital media, partnership activation, and in executing the readability and searchability of websites, Gina combines her skills in sales, marketing and copywriting into her everyday.

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